My wife and I have used Vonage for our home telephone service for several years. Overall we’ve been very pleased with the service. It was especially useful when we were living in Mexico.
One of the great features is the way that voice mail shows up with your email as an attachment. I use a Blackberry that isn’t capable of playing a .wav file so when I’m on the road this feature is only useful to help show me who called so I can call them back.
Recently they introduced a feature called “Visual Voicemail” where for $0.25 they will transcribe your voice mail and add it to the message along with the .wav file. This seemed like a great idea, so I signed up for the service. I’m not sure if there are real people doing the transcription like Jott or if it is being done by some type of voice recognition software.
Whatever system they use, it doesn’t seem to deal very well with Texas accents. Most of the messages have errors but it is possible to get the general idea of what was being said. However, this is the transcription of a message from a native Texan:
“Oh. Wow that’ll out 810 dollars. Me. I’ve many in. Right. I. Calling he talked i can’t i you know that got enough match. I can making i because i had like i kept the right. They tried and and d yet. On to the car she wants nothing happens it i can’t like it. Click accounts. Top box enter and then. I was like. I don’t have to work at i ma’am right wing it. Sounds really crazy. In. Version. I was calling from. Access. He is working. That weekend or christmas which is usually what like at. Which actually can exit out at the end of it. Come up before christmas. That. I wanna do it’s gonna plant i you know you i think even trying you know how many telling her that we can a person to 7 thirteen worry. Weekly. When. We he and he said that often is that is very try decided to connect. Like down there. Up. Hon any anyway. About that. Indiana. i think that’s it. Upcoming coming again. Kind of right now right. Wow. 1 night. but. I have. Right it seems like we don’t you like a common ever i got. Ninety i.”
I read the message several times and even read it while playing the wave file. I have absolutely no idea how they came up with this transcription. The punctuation leads me to believe that this was done by a real live person.
Somewhere in India there are probably a few people joking about what horrible accents American’s have and how it is impossible to understand what they are saying.