Mobile Me Email Down for a week.

My .mac (now Mobile Me) email has be non functional since last Friday.  I can’t believe a company with the resources of Apple can’t get an email server fixed in 4 to 6 hours much less a whole week.  Walt Mosberg says the other services aren’t very reliable either.  I had been told that they were storing all incoming emails in a queue, but when I asked them if they could print out my emails and fax them to me (I know that is insane, but they weren’t offering me anything useful and being down for a whole week is even more crazy than faxing emails) I found out that their servers are simply rejecting incoming connections so after four days they will be returned as undeliverable.  At this point, Gmail looks a whole lot more reliable than the Apple’s service.

Comments

  1. Mary Anne (6 comments) says:

    I haven’t had any problem with email. I’ve waited for things to settle down before I even tried syncing, though, since syncing before was such a nightmare.

  2. Joel Falconer (16 comments) says:

    Ridiculous. Ironically, I haven’t had a single problem with MobileMe yet I’m primarily a Gmail user. Trust Murphy’s Law to ensure only those relying on the service will get hit with the probs.

  3. Mark Shead (1106 comments) says:

    I think the people who are having trouble with email are the ones who have been using the service for years. I’ve been a .mac subscriber since 2002. People who are on the newer servers seem to be getting emails.

  4. Mary Anne (6 comments) says:

    “I think the people who are having trouble with email are the ones who have been using the service for years. I’ve been a .mac subscriber since 2002. ”
    But so have I.

  5. Mark Shead (1106 comments) says:

    @Mary – I’m not sure then. The tech support people told me it was because of the server that I was on. I assumed there is some type of logic behind who gets put on what server. Maybe it has to do with your user name or something like that. I just wish they would get it fixed. It seems completely ridiculous that it has been down for an entire week now.

  6. Dennis Chestnut (1 comments) says:

    @ Mary as well. I’ve been a .mac user for several years and now I’ve been unable to receive or send any email for a week now. I was in a middle of selling my house in Baltimore and have been communicating with my Realtor about offers via email. This is ridiculous and I’m a network administrator myself and if I was unable to bring our mail server back up within 24 hours then I would be out updating my resume right now. I can’t be without email this long so I am looking to creating my GMail account tonight. F MobileMe.

  7. Ishani Mitra (5 comments) says:

    That’s a ridiculous thing to have happened to you.

  8. Cody DeHaan (1 comments) says:

    That really stinks, and here I thought the almost 24-hour outage was awful. But I haven’t had any issues since then, and I’ve been a member for many, many years.

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