Skype for Tech Support Calls

When I call a tech support line, I usually use Skype.  This keeps my other lines free and gives me the greatest freedom to stay on hold if necessary. I don't have to worry about my cell phone battery going dead or tearing through hundreds of cell phone minutes that could be put to better use elsewhere.  With a reasonably comfortable headset, I can continue to do other work while waiting to speak with a support representative. … [Read more...]

Cordless Phone at Odds with Skype

Skype usually works great for making phone calls, but when I moved my office a few weeks ago people stopped being able to hear me.  I finally traced the problem to my cordless phone that was now sitting near my wireless access point.  I moved it 3 feet away and Skype call quality returned to normal.  So if you are having trouble with Skype on a wireless network look for sources of interference. … [Read more...]