When I call a tech support line, I usually use Skype. This keeps my other lines free and gives me the greatest freedom to stay on hold if necessary. I don't have to worry about my cell phone battery going dead or tearing through hundreds of cell phone minutes that could be put to better use elsewhere. With a reasonably comfortable headset, I can continue to do other work while waiting to speak with a support representative. … [Read more...]
Skype Now Sends Caller ID
Several months ago I tried using Skype and it wouldn't allow you to display your Skype-In number as the caller id to people you were calling. This was frustrating and I even sent a letter to the CEO of Skype about it. However, as Hayden Tompkins pointed out, this now works--I just hadn't checked it since it was fixed. You may have to manually enable it, but logging into your account and going into the Caller ID preferences. This is a great improvement because many people will just ignore calls that say UNKNOWN or from strange looking numbers. … [Read more...]
Skype Shortcoming
The biggest problem with using Skype occurs when you call out. Instead of seeing your number for Caller ID, the person you are calling will see 0123456789 or a random telephone number. Has anyone found a way to work around this and get it to display your dial back number? … [Read more...]
Cordless Phone at Odds with Skype
Skype usually works great for making phone calls, but when I moved my office a few weeks ago people stopped being able to hear me. I finally traced the problem to my cordless phone that was now sitting near my wireless access point. I moved it 3 feet away and Skype call quality returned to normal. So if you are having trouble with Skype on a wireless network look for sources of interference. … [Read more...]
